Privacy Policy

Effective Date: September 7, 2026

Total Tax Solutions

Total Tax Solutions respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, forms, and communications.

If you have any questions about this Privacy Policy, please contact us at [email protected].

1. Information We Collect

We may collect the following types of information:

Personal Information:

Your name, email address, phone number, mailing address, and other information you voluntarily provide when contacting us, completing forms, enrolling in services, or communicating with our team.

Usage Data:

Information about how you access and use our website, including your IP address, browser type, device information, pages visited, and other website activity.

Communication Data:

Information you provide through emails, text messages, phone calls, contact forms, customer support inquiries, or other communications.

2. How We Use Your Information

We may use the information we collect to:

- Provide and manage our services

- Respond to inquiries and provide customer support

- Process onboarding and service-related requests

- Send appointment reminders, account updates, document requests, and other service communications

- Improve our website, services, and customer experience

- Send promotional or marketing communications where permitted and with appropriate consent

- Comply with legal obligations and protect our rights

3. SMS Consent and Use

SMS consent is obtained through online forms or other methods where users voluntarily provide their mobile phone number and explicitly agree to receive text messages from Total Tax Solutions.

SMS communications may include appointment reminders, onboarding updates, account notifications, document requests, customer support messages, and other service-related communications.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP.

Consent to receive text messages is not a condition of purchase.

4. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers that assist us in operating our business, including website hosting providers, communication platforms, payment processors, CRM providers, and other business service providers.

We may also disclose information when required to comply with applicable laws, regulations, court orders, subpoenas, or government requests.

5. Mobile Information and SMS Data

No mobile information will be shared with third parties or affiliates for their marketing or promotional purposes.

SMS opt-in data and consent will not be shared with third parties for marketing purposes.

Information may be shared with service providers solely as necessary to deliver communications and provide services on our behalf.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

- Request access to your personal information

- Request corrections to inaccurate information

- Request deletion of certain personal information

- Opt out of marketing emails

- Withdraw consent where applicable

- Opt out of SMS communications by replying STOP

To exercise these rights, contact us at [email protected].

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze website activity, and enhance your experience.

You may manage or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites or services.

Total Tax Solutions is not responsible for the privacy practices, security, or content of third-party websites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact:

Total Tax Solutions

Email: [email protected]